The life of one booking
From the moment it is booked at nightuntil she comes back again.
Six moments that usually take a phone, a notebook and a note to yourself. Here each one happens by itself.
Example · Dana Nails23:41 on Sunday
Noa books a manicure in the middle of the night
She picks a service and a time, and confirms with a code sent to her WhatsApp. Every booking comes with a real number you can call back.
Dana NailsBusiness accountYour Dana Nails code: 482723:41
Confirm your numberType the code you got on WhatsApp4827Booked: Tue 16:00 · Gel manicure23:41
The same minute
A ₪50 deposit, in one tap
Bit, Apple Pay or a card. You set a deposit per service, and it stays with you if they cancel at the last minute.
Dana NailsPay a deposit
- Gel manicure · Tue 16:00
- ₪120
- Deposit now
- ₪50
- Left to pay at the studio
- ₪70
The day before, 16:00
A reminder that asks for an answer
A WhatsApp message with three buttons: coming, change the time, or cancel. You see who confirmed instead of guessing who will turn up.
Dana NailsBusiness accountHi Noa, a reminder: tomorrow (Tue) at 16:00 you have a gel manicure with Dana. See you!16:00
Change the time16:12
4 minutes later
Noa moves to Thursday. Maya takes the time.
Noa picks a new time herself. The time she freed goes to the waiting list, and whoever taps first gets it. The diary is never left with a gap.
Dana NailsTo: Maya · waiting listMaya, a time you were waiting for has opened! Tomorrow (Tue) at 16:00, gel manicure.16:13
Book it for me16:16
Done, it’s yours! Tomorrow at 16:0016:16
In Dana’s diaryNoa moved to Thu 11:00 · Maya took Tue 16:00An hour after the visit
A rating, then a Google review
Maya is asked to rate the visit. A five-star answer gets a direct link to a Google review, and an unhappy one reaches you first.
Dana NailsBusiness accountThanks for coming, Maya! How was today with Dana?17:20
17:20
So glad to hear it! We’d love a few words on Google, it helps us a lot.17:22
5 weeks later
“Time for the next one?”
Cresaro learns how often each customer comes back, and sends her free times exactly when it is time. One tap, and the next visit is in the diary.
Dana NailsBusiness accountHi Maya, it’s been 5 weeks since your last manicure. Book the next one? These times are free this week:10:00
Tue 16:0010:04
Booked! See you Tue at 16:0010:04
Hi Maya, it’s been 5 weeks since your last manicure. Book the next one? These times are free this week:10:00
Tue 16:0010:04
Booked! See you Tue at 16:0010:04
₪0 lost to no-shows this month




